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Contact

Who to email, and how fast we reply.

Email

How fast we reply

We aim to reply within two working days (Cyprus time, Monday to Friday). Corrections are prioritised, and data protection requests are answered within one month as the GDPR requires.

What we cannot help with

We cannot give personal investment advice, recommend trades, or resolve disputes with a broker. For a dispute, contact the broker's complaints department first, then the regulator or ombudsman listed in your client agreement (in Cyprus, the Financial Ombudsman of the Republic of Cyprus).

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